FAQs
FAQs About Payment Options
1. What payment methods do you accept?
We offer multiple payment options to make your experience as smooth as possible, including:
• Cash
• Bank transfers
• Depo Weekly Payment system (split payments over 5 weeks)
2. What is the Depo Payment system, and how does it work?
The Depo Payment system allows you to split your payment into manageable weekly installments over 5 weeks. You’ll pay an initial deposit to secure your booking, with the remaining balance automatically deducted weekly.
3. Can I pay with kai or tattoos?
Yes! We honor barter exchanges, such as tattoo work or kai (food), for some services. If this interests you, please get in touch to discuss the details and ensure the exchange is mutually beneficial.
4. Do I need to pay a deposit?
Yes, a deposit is required to confirm your booking. This deposit secures your appointment and goes toward your final payment.
5. Are payments refundable?
Deposits are non-refundable but may be transferred if you reschedule your appointment at least 48 hours in advance.
6. Can I pay off my balance early?
Absolutely! You can settle your balance in full at any time, whether you’re using the Depo Payment system or paying via bank transfer.
7. What happens if I miss a payment?
If a payment is missed under the Depo Payment system, our system will notify you immediately. Please contact us to discuss options for completing your payment.
8. Is my payment information secure?
Yes, we use secure payment platforms to ensure your information is protected at all times.
9. How can I request a custom payment arrangement?
We’re happy to discuss flexible payment options, including barter arrangements. Please reach out directly to discuss your needs before booking.
Your comfort is important to us, and we aim to make the payment process stress-free and accommodating. If you have additional questions, don’t hesitate to contact us.
1. What is the Depo Weekly Payment system?
The Depo Weekly Payment system allows you to split the cost of your dreadlock service into manageable payments over 5 weeks, making it easier to book and pay for your desired style.
2. How does it work?
• When you book a service, you’ll pay an initial deposit to secure your spot.
• The remaining balance is divided into weekly payments over 5 weeks.
• Payments are automatically deducted, ensuring a hassle-free experience.
3. Do I need to pay a deposit?
Yes, a deposit is required to confirm your booking. This deposit goes toward the total cost of your service.
4. Is there any interest or extra fees?
No, the Depo Weekly Payment system is interest-free! You only pay the total price of your service, split over 5 weeks.
5. What happens if I miss a payment?
If a payment is missed, our system will notify you immediately. We encourage you to contact us as soon as possible to discuss options for completing your payment plan.
6. Can I pay off my balance early?
Yes! You can pay off your remaining balance at any time during the 5 weeks.
7. What services can I use the Depo Weekly Payment system for?
You can use the system for any of our services, including:
• New dread installation
• Dreadlock extensions
• Touch-ups and maintenance
8. How do I sign up for the Depo Weekly Payment system?
Simply select the Depo Payment option when booking your service, and follow the prompts to set up your payment plan.
9. Is my payment information secure?
Absolutely. We use a secure payment platform to protect your information and ensure safe transactions.
10. Can I cancel my booking?
Cancellation policies apply as per our terms. Please note that deposits are non-refundable, but we can reschedule your appointment if needed.
If you have more questions or need assistance, don’t hesitate to contact us. We’re here to make your experience stress-free and enjoyable!
FAQs About Booking Your Dreads Appointment
1. How do I book an appointment?
Booking is simple!
• Visit our Booking Page.
• Select your desired service (e.g., new dreads, touch-ups, or extensions).
• Choose a date and time that suits you.
• Pay your deposit to secure your spot.
Once booked, you’ll receive a confirmation email with all the details you need.
2. How long does each service take?
The time required depends on the service you book:
• New Dreads: 6–10 hours, depending on hair length and loc size.
• Touch-Ups: 2–4 hours, depending on the number of locs.
• Dread Extensions: 6–12 hours, based on the length and number of extensions.
We recommend setting aside the day for your session to ensure we have enough time to perfect your locs.
3. What should I bring to my appointment?
To make your experience comfortable and enjoyable, we suggest bringing:
• Snacks and water to keep you fueled during longer sessions.
• Entertainment such as a book, headphones, or a tablet.
• A hair tie or scarf to protect your locs after the session.
• A positive vibe — we love a good kōrero (chat) while we work!
4. What happens if I’m late or need to reschedule?
If you’re running late, please contact us as soon as possible. For rescheduling, we require at least 48 hours’ notice to transfer your deposit to a new date.
5. Can I book a consultation before starting?
Yes! We offer consultations to discuss your loc journey, choose your style, and answer any questions you have. Simply select the consultation option on our booking page.
If you have any additional questions or need assistance with your booking, contact us — we’re here to help!
FAQs About Recording and Photos During Your Appointment
1. Will you record or take photos during my appointment?
Yes, with your permission, I may record videos or take photos during your session to showcase my work and share your loc journey on my social media platforms.
2. How will my images or videos be used?
Your photos and videos may be used to:
• Share before-and-after transformations on my social media.
• Highlight the dreadlocking process to educate and inspire others.
• Promote my services and celebrate the art of natural locs.
3. Do I have to agree to this?
Not at all! Your comfort is my priority. If you prefer not to have photos or videos taken, just let me know, and I’ll respect your decision.
4. Can I approve the photos or videos before they’re posted?
Yes, you’re welcome to review any photos or videos I plan to use. I’ll only share content you’re comfortable with.
5. Will my identity be shown?
If you’re okay with being featured but would prefer to remain anonymous, I can take photos or videos that do not show your face.
6. Can I request copies of the photos or videos?
Of course! If you’d like copies for yourself, let me know, and I’ll happily share them with you.
7. What if I change my mind after agreeing?
If you decide later that you don’t want your photos or videos shared, simply let me know, and I’ll remove them from my platforms.
8. How do I give or decline permission?
When you book your appointment, you’ll be asked to indicate your preference regarding photos and videos. You can also let me know in person on the day of your session.
7Your trust and comfort are important to me, and I’m grateful for the opportunity to share my passion for locs while respecting your boundaries. If you have any concerns, feel free to reach out!